Bugs

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  1. Bookmarks go to wrong page

    Clicking on a bookmark takes me to a page that's one page after the location of the bookmark. This only happens when "Continuous mode" is ON. When continuous mode is off, bookmarks direct to the correct location. It's basically the opposite of this previous bug:

    https://drawboard.uservoice.com/forums/259661-bugs/suggestions/11003460-bookmarks-bookmark-goes-to-wrong-page

    This happens with every PDF file I've tried. See attached for an example.

    56 votes
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    27 comments  ·  Bug  ·  Flag idea as inappropriate…  ·  Admin →
  2. I have to repeat shortcuts several times before they work

    Thanks for a great app overall! One annoyance that I have is that I need to repeat every shortcut several times before they work -- and it's not consistent how many. For example, if I draw something in a document and then click Ctrl+z, I often have to click 3 times for it to work. Sometimes it works right away. Other times I need to click twice. It happens with other shortcuts as well (Ctrl+F for search, Ctrl+S for save are the ones I use the most) and the inconsistency drives me nuts! If I just had to click twice…

    42 votes
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    35 comments  ·  Bug  ·  Flag idea as inappropriate…  ·  Admin →
  3. Low Resolution after zooming or moving PDF

    While working on larger Plans (normally A2, or A1), every time I move the plan or zoom out, the PDF displays a lower quality resolution. It takes several seconds (sometimes than 10s) to redraw the PDF in the requested resolution.
    The more "zoomed in" I am, the worse it gets.

    While yes, there are many lines, the PDFs are NOT big at all (300kb to 450kb)

    My Specs:

    -Microsoft Book Surface Pro 2
    -Drawboard 5.2.40.0 Full Version

    At first I thought it was because I was working with somewhat larger files (3-4MB) But with plans being only 300kB and Acrobat…

    36 votes
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    15 comments  ·  Bug  ·  Flag idea as inappropriate…  ·  Admin →
  4. LAUNCH: White or Black screen

    I'm getting a black or white screen on a fresh install on a desktop non Surface PC after clicking "skip walk through". Display is at 125%, changing that has no effect. Resolution is 3840x2160, which I believe is standard for 4K. Does this app support 4K? Have tried uninstalling several times.

    35 votes
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    under review  ·  28 comments  ·  Bug  ·  Flag idea as inappropriate…  ·  Admin →
  5. Printing issue

    I am running Drawboard 5.4.0 in Windows 10 on a Surface Book. For some reason, it will no longer print any documents whether or not I flatten them. I have rebooted the computer, restarted the software etc. Other programs are printing fine. When I try to print from Drawboard the document is not making it as far as the print queue.

    6 votes
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    under review  ·  5 comments  ·  Bug  ·  Flag idea as inappropriate…  ·  Admin →
  6. Can't open PDF file

    When I select a PDF file from Explorer, it can't be opened, there is no action from the app, is like I don't 'click' over the pdf file (and I'm clicking...)

    Also, I can't create a new PDF file too, has the same behavior, noting happens.

    I have the last version.

    6 votes
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    5 comments  ·  Bug  ·  Flag idea as inappropriate…  ·  Admin →
  7. TOOL SETTINGS: Remember last used tool for Microsoft Dial.

    Drawboard resets Microsoft Dial tool to "Thickness" every time i open application or another document (or ctr+tab). It is not ok.

    Fix please.

    5 votes
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    under review  ·  2 comments  ·  Bug  ·  Flag idea as inappropriate…  ·  Admin →
  8. Crash Issues

    App constantly crashing, was a great app I use everyday but if there is no answers I will be seeking an alternate app. Whatever updates were done last time has ruined what was an asset to my business, very disappointing.
    We have checked for updates, and trialed various solutions but crashed over multiple machines and users

    4 votes
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    0 comments  ·  Bug  ·  Flag idea as inappropriate…  ·  Admin →
  9. Rendering problem: Dashes are rendered incorrectly (too finely instead of coarse)

    I have a pdf made in LaTeX that contains figures with coarsely dashed lines. Drawboard PDF is the only PDF renderer I could find that renders them dashed very finely (very short dashes), the lines look almost solid from a distance.

    The lines also render a bit differently based on the distance/zoom level.

    You should look into this.

    I have attached screenshots and an example page.

    3 votes
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    3 comments  ·  Bug  ·  Flag idea as inappropriate…  ·  Admin →
  10. COMMENT BOX: no scroll

    If I take notes with comment box there is no scroll. I mean if I write a lot I cannot see what I am typing because there is no scroll bar and the text is written below the visible section of the comment box. How can I enable scroll again?

    3 votes
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    under review  ·  1 comment  ·  Bug  ·  Flag idea as inappropriate…  ·  Admin →
  11. Copy text will have extra text.

    When I copy a word, for example "scatters", the text in my clipboard is scatters -- Mode: Word, Gran:Word, #Child: 1, CL: (475.0164976, 460.208552165625) => (502.9954525, 460.208552165625).This bug is not showed in previous version .

    2 votes
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    2 comments  ·  Bug  ·  Flag idea as inappropriate…  ·  Admin →
  12. PERFORMANCE: Slow

    Poor performance on Thinkpad X1 Yoga

    CPU utilization increases to ~50% while writing with pen in Drawboard. It used to be below 10%, and writing in apps other than Drawboard is fine.

    2 votes
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    under review  ·  0 comments  ·  Bug  ·  Flag idea as inappropriate…  ·  Admin →
  13. 1 vote
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    3 comments  ·  Flag idea as inappropriate…  ·  Admin →
  14. Favourites toolbar

    When I add too many tools to the point where I have to scroll between them , the scroll bar hides all the sizes of the tools because it's too wide as seen in the picture.
    (sometimes it goes away but but most of the time it is there)

    1 vote
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    under review  ·  0 comments  ·  Bug  ·  Flag idea as inappropriate…  ·  Admin →
  15. Drawboard is cooking my Surface Book 2

    I have recently bought a Surface Book 2 and installed the Drawboard PDF Pro Version.

    The app is nice but it is incredible how this completely new computer is overheating when I use the app! Of course also the battery drain is pretty heavy. The problem gets even MUCH worse if I'm charging the Computer.

    I've read online that this Problem is popping up since several years.

    The app is nowere near good enough to justify this, especially not for USD 20.00!

    How are you currently adressing this problem? Thank you in advance.

    1 vote
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    0 comments  ·  Bug  ·  Flag idea as inappropriate…  ·  Admin →
  16. Hi there, I have been using Drawboard PDF on 5+ devices with my business. I am having trouble with my desktop Intel NUC unit. Drawboard ins

    Hi there,

    I have been using Drawboard PDF on 5+ devices with my business. I am having trouble with my desktop Intel NUC unit. Drawboard installs, goes through the tutorial screen, but then it is only a black screen within a window. I have even clean installed windows to isolate the problem, but it keeps happening.

    Do you have any recommendation? My DPI s set at 100% and I cannot find anything else in support.

    I really like the app and want to deploy it on all my computers but this is an issue that I must solve first.

    Thank…

    1 vote
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    under review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
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