Bugs

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  1. Drawboard can't open pdf portfolio files

    Drawboard cannot open PDF Portfolio files like the one attached to this message, while Acrobat Reader handles them easily. PDF Portfolio files are files that contain other files inside them, which could be PDF's or anything else. I am a lawyer and I get a lot of Court files that contain PDF portfolios, so this is important for me. Please resolve this issue asap.

    1 vote
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  2. Tools saved to my favorites in the app, do not always remember my preferences

    For example, if I create a pen tool with 40% saturation, when I click on the favorite to use it, the saturation will be set at 50%. This issue (or some variation of it) happens with both pens and shapes.

    1 vote
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  3. There is essentially no way to create a new bookmark between two existing bookmark

    There is essentially no way to create a new

    I tried adding new bookmark, click "after the selected bookmark" and nothing happens. There is no way to actually select a bookmark before I click it.

    If I choose "edit selected bookmark" and change the page number, nothing happens

    This is a giant **** up. If I want to add a bookmark to the middle of a list of existing bookmarks, the new one can only go to the top or the bottom. There is no way to put it in the middle.

    1 vote
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  4. Drawboard frequently hangs while editing documents on Win10 MS Surface Pro4.

    With an open document, using the MS Surface Pro4 pen, highlighting text on a PDF form, using the pen to write on the screen, the app hangs. I have to click the X at top right, then restart the app. Usually it has saved up to the most recent 2-3 changes/marks I made on the page. I reopen and repeat the final changes and often it again hangs after a few. Help!

    1 vote
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  5. Thumbnails Do Not Match Actual Pages

    I'm removing several pages from a PDF. The pages are easily recognizable by their common formatting. However after removing the first few pages and saving, when I enter edit document view I can clearly see that the first several thumbnails match the pages I just deleted - not the actual first few pages. This makes it impossible to pick out the right pages for deletion from within the edit document view. I would also complain that I can't zoom in tight enough in this view, but if the thumbnail is inaccurate zooming in is pointless.

    Very, very serious issue. Luckily…

    1 vote
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  6. Can't open PDFs on a mapped drive

    Please let us open documents on a mapped drive.

    1 vote
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  7. Working on a duplicated page affects the original and viceversa

    I created a pdf document with Drawboard (so you know it's not a random pdf document with weird formatting) and I use it as a class notebook. I just duplicated a page so I can take notes on the previous notes (corrections and such) and if I change the position of the elements on the original page or the duplicated, they change in the other. It's weird and annoying, as you can figure, because now my notes are a total mess. Worst of all this: there is no way to fix the notes unless I rewrite them and I'm not…

    1 vote
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  8. This particular file crashes Drawboard PDF

    This file crash the reader few seconds after being opened...

    Related: Please update the opened file list after a few seconds (10s maybe?) so if the app crashes, it doesn't try to open the same file again automatically (requiring a app reset)

    1 vote
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  9. Pen Size

    The pen sizes are not useful. Pen size 1 is very small and pen size 2 is too big for a lot of use cases. The scale on the pen needs to be changed so I can find the perfect size. I cannot think of a situation where I would use bigger than size 20 and I have never used larger than size 4.

    1 vote
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  10. deleted document with annotations

    I deleted an entire document with many annotations without saving it accidentally- is there any way to recover this document with all of the annotations I made?

    1 vote
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  11. Lost favorites icon (the star)

    I have lost the favorites icon (the star). I want to move my toolbar for all my pens to the left of the screen which I used to be able to do using the star then the toggle left/right arrows but the star is now gone. Please help!

    1 vote
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  12. Full version for Surface Pro 4

    After getting a new surface pro 4 from the previous one being broke down, I an no longer available to use the full version of the Drawboard pdf. This is crucial for me as I have been using Drawboard for all my lecture and homework. I am really looking forward to have my FUll Drawboard Pdf back.

    However, I am only able to have the trial version from the app store. Moreover, I am not able to download the latest version, even for the trail version.
    I have looked through some ways, while one suggested me to find your support…

    1 vote
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  13. 1 vote
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  14. Switch page Numpad no Enter Button

    The Numpad that pops up when trying to switch pages doesn't have an "enter" key.

    I cannot switch pages by using the on-screen numpad that pops up.

    1 vote
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  15. Keys page up/down buttons are not working in 5.8.0.0 release

    I need the page up/down buttons to scroll through pdfs during presentations. The buttons are not doing anything on my surface pro.

    1 vote
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  16. 1 vote
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    3 comments  ·  Flag idea as inappropriate…  ·  Admin →
  17. Surface Hub Save file Location

    I marked up a PDF and hit the save icon, but then I could not find where it saved. The original still said that it had not been updated, and shows no differences, and I do not see a new file where I would expect.

    I am on a Surface Hub, and accessing the file through Egnyte (Cloud file storage). If I choose save as it does let me select a destination and saves properly.

    1 vote
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  18. Favourites toolbar

    When I add too many tools to the point where I have to scroll between them , the scroll bar hides all the sizes of the tools because it's too wide as seen in the picture.
    (sometimes it goes away but but most of the time it is there)

    1 vote
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    under review  ·  0 comments  ·  Bug  ·  Flag idea as inappropriate…  ·  Admin →
  19. Drawboard is cooking my Surface Book 2

    I have recently bought a Surface Book 2 and installed the Drawboard PDF Pro Version.

    The app is nice but it is incredible how this completely new computer is overheating when I use the app! Of course also the battery drain is pretty heavy. The problem gets even MUCH worse if I'm charging the Computer.

    I've read online that this Problem is popping up since several years.

    The app is nowere near good enough to justify this, especially not for USD 20.00!

    How are you currently adressing this problem? Thank you in advance.

    1 vote
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  20. Clicking back to slides/paper from screen puts a dot on the slide

    When I have the menu open and want it to close again I often click on the slides/paper to get it to go away. If I'm in pen mode, like usual, this then adds a dot to the presentation that's really annoying. Can you make this stop?

    1 vote
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