Bugs

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  1. Whenever I open Drawboard, the navigation menu and the advanced menu appear expanded.

    I typically open Drawboard by double clicking on a PDF (the lecture slides for a class). When I do so, the file opens, but both the "hamburger"/navigation menu on the left and the advanced menu on the right appear expanded. Which means, everytime I go to lecture, I need to close/mininize both of them so students can actually see the slides (see the attached screenshot).
    Is there any way to have both of these minimized by default?

    2 votes
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  2. Cannot read more than one pdf files together

    I really like this software, but sometimes when I read the lecture file and tutorial file, it cannot put together for me to read. (that means the drawboard cannot display two pdf file togther) This point is inconvenient at all. Hope for the improvement.

    2 votes
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  3. I can't purchase drawboard pdf pro

    I am a drawboard PDF user in South Korea.
    I tried to purchase drawboard pdf pro in app, but it won't let me purchase it.
    After accessing to my microsoft account, the page doesn't go on anymore. It's just stuck on the first loading page.
    After several minutes it shows an error page that it failed to load the page.
    I would like to purchase 90 days of access to pro version.
    I hope this problem gets solved
    Thank you.
    I am a windows 10 user.

    2 votes
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  4. Annotations fuzzy and hard to read in other PDF programs

    Ink annotations made in Drawboard appear fuzzy and are hard to read in other PDF programs (like Acrobat). This makes it hard to share my annotations with colleagues, for example, who try to read them in Acrobat.

    If the annotations are edited in Acrobat, they revert to an easy to read not-fuzzy line. However, even this is difficult since Drawboard no longer groups pen strokes into a single annotation (as it used to). In any case it shouldn't be necessary.

    Other PDF annotating apps, like Xodo, manage ink annotations that appear perfectly normal in other programs.

    The issue was posted…

    2 votes
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  5. 2 votes
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  6. 2 votes
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  7. Surface Pen gets disconnected very often while writing

    My Surface Pen ist able to write sometimes. I dont even see a Cursor.
    Then after a few seconds, my pen is been found, and I can write again for a few seconds.
    Its truly annoying, when writing long texts!

    2 votes
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  8. Print omits background text

    This is undoubtedly a compatibility issue. I am trying to print from a Xerox AltaLink C8055. From Adobe Reader DC it prints fine, but from Drawboard the background text of the document is strangely omitted (see the documents on the right in the picture attached; the left are correctly printed through Adobe). Even more bewildering, it seems to print half of the music I am trying to print... literally... just the stems. I have had not problems like this before with any other printer. Adobe will flatten an image before printing; is this issue related somehow?

    2 votes
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  9. I inquired last time, but there is no reply yet.

    I inquired last time, but there is no reply yet.
    I am attaching a sample photo.
    It's very useful.
    Hangul characters have been reduced and are difficult to use.
    I look forward to your prompt reply.

    2 votes
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  10. CRASH: Upon closing tabs quickly

    I accumulate many open tabs (~40 .pdf files), and the program runs at a sufficient speed without crashing, until I go to clean up some of the open files. When I'm quickly closing my tabs by clicking the red or white 'x' (color depending on if new edits are saved), the program seems to crash on about every 1 in 5 files closed. The changes are saved when I reopen Drawboard, but it's just inconvenient.

    2 votes
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  11. Favorites Toolbar Changes

    I am using V 5.6.20 and my favorites tool bar changes frequently when I reopen drawboard. Sometimes I get additional items & sometimes items are no longer there

    2 votes
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  12. I cannot use wacom intuos' pen scroll feature

    I'm using wacom intuos 4100 model
    anyway I cannot use pen feature on drawboard
    I set pen button as a scroll at wacom program, but it doesn't work only on drawboard.
    please give me an advice

    2 votes
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  13. PERFORMANCE: Slow

    Poor performance on Thinkpad X1 Yoga

    CPU utilization increases to ~50% while writing with pen in Drawboard. It used to be below 10%, and writing in apps other than Drawboard is fine.

    2 votes
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    under review  ·  0 comments  ·  Bug  ·  Flag idea as inappropriate…  ·  Admin →
  14. 1 vote
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  15. "View all pages" lags on a Surface Pro X and the view-all icon disappears

    On a Surface Pro X (ARM-64) device, Drawboard scrolls smoothly from page-to-page, and you can jump from page 1 to page 60 in a large file quickly. However, the "View all pages" overview is unusable because it's so slow. Sometimes it will take 5 seconds to populate the thumbnails. Even more frustrating, the icon in the upper right corner disappears.

    1 vote
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  16. Note icon too small again

    Near as I can tell, this is a 'new' bug, inasmuch as it was present back in 2018 but it was fixed. I am experiencing it again. The icon that is placed in the body of a PDF when you add a note is small, very small, it doesn't fill the 'box' it lives in and expanding the box doesn't grow the icon.

    1 vote
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  17. Written annotations disappeared after closing and reopening a document that were saved.

    I was working on a big document (annotating things) and then my app started hanging. I saved the file more and more times (before the hang) with CTRL+S (I also checked the saved file and every time it was ok). During the slowed down moment I saved it again to not lose the last written words. After this, I closed the app. When I reopened it again, the text box in the page (that was present for at least the last 20 savings with different content in it) was not there anymore.
    Disappeared like my 4 hours of lost work.…

    1 vote
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  18. When I close a document it always jumps to the oldest document I have open

    When I close a document it always jumps to the oldest document I have open. It gets very annoying and I don't close documents often so every time I want to I have to scroll all the way back down.

    1 vote
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  19. CAN'T FIND RECOVERY FILES

    The App crashed and I can't save my file. Now I can't Find it... Do I lose it?

    1 vote
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  20. I have to add bookmarks several times before they are being saved

    Hi,
    If i want to add a new bookmark by using bookmark as favorite and clicking somewhere in the text it does not save the bookmark. If I repeat the process several times, it will eventually work. Similiar problems habe been posted here but are marked as completed, unfortunately that is not correct for me.

    1 vote
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