Drawboard PDf support is moving. If you need to get in touch please don't use the forums, instead head on over to our new knowledge base and find our help widget.

Knowledge Base

  1. Drawboard PDF PRO 

    1. What is Drawboard PDF PRO?
    2. How do I get Drawboard PDF PRO?
    3. Managing your PRO Subscription
    4. Why have we chosen the payment structure that we have for Drawboard PDF PRO?
    5. PRO: Callouts
  2. Important 

    1. How do I change my display language in Drawboard PDF.
    2. Cannot Open Drawboard PDF. Error: 0x803f8001
    3. Drawboard states trial expired but I purchased the app from the Windows Store
    4. Why can't I share from Drawboard PDF to Outlook Desktop or O365?
  3. Drawboard PDF V5+ Tutorials 

    1. The Advanced Tools Drawer.
    2. Move the favorites bar to a different side of the screen
    3. Disable page indicator, zoom controls, undo redo buttons and the navigation history buttons
    4. Search a document
    5. Add or change the author name
  4. General 

    1. My trial expired can I get an extension ?
    2. I returned my device, how do I get a refund for my apps ?
    3. Downloading my files from Dropbox is not working
    4. I can not find Drawboard PDF in the Windows Store, has it been removed?
    5. I have paid, but the app hasn't activated. I haven't received my activation key. What do I do?
  5. FAQ 

    1. How do I rate and review Drawboard PDF?
    2. The size of my file is very large, can I reduce this?
    3. Why isn't inking by touch smooth?
    4. Where can I download Drawboard PDF?
    5. What types of files can I open?
  6. All articles 

    1. I have an activation key. How do I use it?
    2. Drawboard does not work on all my devices ?
    3. My trial expired can I get an extension ?
    4. Add an item to the favorites toolbar (When in Radial Mode)
    5. Insert an image

Feedback and Knowledge Base