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Cannot Open Drawboard PDF. Error: 0x803f8001

You may have opened up Drawboard PDF recently and found that you received an Error Message:

0x803f8001 “Drawboard PDF is not available in your account”.

We are aware of this issue, and apologise for the inconvenience that this is causing you. We are working hard with our partners to resolve this issue, as it is not an issue with the app itself, but with the licensing.

There are some steps you can take to try and resolve this issue yourself:

1) Sign out of the Microsoft Store application and Sign back in
2) Try uninstalling and reinstalling the app
3) Try resetting the Cache of the store (You can do this by pressing Windows Key + R then typing “wsreset”)

If you are still having this issue please stand by as we find the best solution forward, and get back to you as soon as we can

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