Why can't I see the Windows Store discount that is running?

If you can see that Drawboard PDF is discounted in the Windows Store, but when you navigate through to purchase the discount it is not available, this points to an error with the Windows Store that can be addressed by flushing the Windows Store cache. You can do this by:

Resetting Windows Store cache

  1. Press Windows key + R,
  2. Type wsreset.exe and click Enter.
  3. Try to download the app again.

If this fails, please contact the Windows Store support team as we are unable to resolve this from our end!

Note: Sometimes Drawboard runs promotions in the Windows Store that are limited by region or device type, so you may not be able to see advertised prices for this reason.

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