Jonathan

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    under review  ·  6 comments  ·  Bugs » Bug  ·  Flag idea as inappropriate…  ·  Admin →
    Jonathan commented  · 

    We as well have been having issues with Printing via Draw Board. We have Xerox Workcentre 7855 Copiers with over 500 of our users printing to it.

    Our executive is running Windows 10 on a Surface Pro 4. We most recently updated the drivers, firmware, updated to Windows build 1803 and setup 2 versions of that printer. Network and IP.

    Watermarks randomly print out as black images over the documents. In real time, we asked our user to try printing with Adobe and it worked.

    A second issue is, the print job gets sent to the Xerox, you can see the dialog box of the Print que as it was sent and virtually printed, but nothing comes out of the copier. Acrobat again works fine in the same scenario
    Please advise.

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