oliviakatie
My feedback
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38 votes
Hello,
Thank you for bringing this to our attention this.
Is this the only document where this issue is happening?
I couldn’t replicate it on any other document.If there is another document , could you please send that to us at support@drawboard.uservoice.com
Kind Regards
Mitch
Drawboard Product Specialist -
Keeps putting password on files
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Drawboard_Password_protection.PNG 7 KB -
Error corrupt.png 46 KB -
Data_Structures.pdf 1639 KB -
Drawboard.jpg 227 KB -
corrupted_file.PNG 72 KB -
421_ADA_Standard_-_Notes.pdf 56 KB -
421_ADA_Standard_-_Notes.pdf 56 KB -
_C2135B79-FB20-4571-9D0E-3D3FDDED808F__20160910-12h57pm_1.160x160.png 14 KB -
_6CDC206F-A317-497D-BE41-0AC104614880__20160910-11h41am_1.160x160.png 12 KB -
_916C3E52-6B14-4F31-856A-C16570D91AD0__20160910-9h45am_1.160x160.png 12 KB -
_D1AC06A3-1028-4A45-896E-4766EF4C17EA__20160910-9h22am_1.160x160.png 14 KB -
_89678DB4-BFBF-4D02-BF77-B7DECAC67785__20160909-2h15pm_1.160x160.png 12 KB -
Cours_5_et_6_20160910.pdf 1621 KB -
Cours_4_20160909.pdf 3199 KB
74 votesHello All,
This issue is actively being investigated again as it keeps coming up. We believed that it had been resolved but there seems to be contiuing problems.
For those affected, are you able to do the following for me and send it to support@drawboard.com
1. Can you send a version of the document that has the password and a version that does not
2. Can you tell me what version of Windows you are running
3. Can you tell me what version of the app you are running
4. Can you please give any insight in to what actions you took before the password protect message came up.We are working on this as a high priority so your information would be greatly appreciated.
We apologise for the issues this is causing, and we are hoping to have a resoluition soon.
Best Regards
Mitch
Drawboard PDF Product Manager -
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11 votes
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57 votesoliviakatie
commented
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15 votesoliviakatie
commented
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6 votesoliviakatie
commented
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35 votesoliviakatie
commented
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42 votes
Hello,
Thank you for reporting this, we know how frustrating it is and we are working on making the functionality a lot better.
Best Regards
Mitch
Drabwoard PDF Product Manageroliviakatie
commented
I was dealing with the same problem, and nothing helped. But I came across this website: https://www.errorcodeexpert.com/how-to-recover-pogo-game-account-password/ and found it very helpful to solve my technical issues. This might help to solve your technical errors.
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I have been also looking for the solution. If anybody could help, it will be grateful. However, if you are having any issue like Timeout Error in Belkin Router you can visit to http://www.routercustomercare.co/blog/how-to-fix-timeout-error-in-belkin-router/ and get best solution to fix it.