Ingo

My feedback

  1. 2 votes
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    1 comment  ·  Bugs » Bug  ·  Flag idea as inappropriate…  ·  Admin →
    Ingo commented  · 

    Hi,
    the same problem here:
    https://drawboard.uservoice.com/forums/259661-bugs/suggestions/39040480-stift-stockt-beim-schreiben

    My comment to this:
    Writing with the right hand the pen often does not work, but after holding the Surface with the left hand at the same time, the pen works again.
    Seems to me that there is a problem for drawboard to differentiate between palm of the hand and pen.
    If you try to write without laying your hand on the screen the pen should work again.
    Very annoying.
    Btw: There is no such problem using Note or other tools.

    Ingo supported this idea  · 
  2. 8 votes
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    0 comments  ·  Bugs » Bug  ·  Flag idea as inappropriate…  ·  Admin →
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  3. 62 votes
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    33 comments  ·  Bugs » Bug  ·  Flag idea as inappropriate…  ·  Admin →
    Ingo supported this idea  · 
  4. 4 votes
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  5. 7 votes
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  6. 21 votes
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    4 comments  ·  Bugs » Bug  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Everyone,

    Thanks for the feedback about the inking.

    We recently made a change to our inking which looks to utilise some different technology. We understand that it has had a negative impact for some users, so we are releasing an update next week, which will allow users to choose which implementation they would prefer, this will be a toggle in the settings.

    I am really sorry to hear that you have all had a less than positive experience here, but we hope the change next week will resolve this for you

    Please feel free to write to me at support@drawboard.com if you would like to discuss this further.

    Cheers

    Mitch
    Drawboard PDF Product Manager

    Ingo supported this idea  · 
  7. 5 votes
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    3 comments  ·  Bugs » Bug  ·  Flag idea as inappropriate…  ·  Admin →
    Ingo commented  · 

    Confimed,
    I have the same problems for a few weeks now.

    Ingo supported this idea  · 
  8. 3 votes
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    1 comment  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
    Ingo commented  · 

    Hi,
    same here. Crazy thing: Writing with the right hand the pen often does not work, but after holding the Surface with the left hand at the same time, the pen works again.
    Seems to me that there is a problem for drawboard to differentiate between palm of the hand and pen.
    If you try to write without laying your hand on the screen the pen should work again.

    Very annoying.

    Btw: There is no such problem using Note or other Tools.

    Ingo supported this idea  · 
  9. 14 votes
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    10 comments  ·  Bugs » Bug  ·  Flag idea as inappropriate…  ·  Admin →
    Ingo supported this idea  · 

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